Which statement is true about the Graphical Appointment Book application?

Which statement is true about the Graphical Appointment Book application?
A . A customer service rep can split an assignment based on labor availability.
B . A customer service rep can schedule a work order based on resource load versus availability.
C . A customer service rep can make an appointment for a service request.
D . A customer service rep can make an appointment for a work order.

Answer: C

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