Calls into the IP500 V2 are not ringing to the expected user.
Which statement describes how the call routing is validated?
A . Use the System Status Application (SSA) to see what user the call is ringing to.
B . Use Customer Call Status (CCS) to see what user the call is ringing to.
C . Capture a System Monitor trace and escalate to Avaya for an answer.
D . Wait until the system is idle and place test calls so you can hear which telephone is ringing.
Answer: B
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