Which statement best describes the goal of Next-Best-Action?

exams PEGAPCDC87V1 V1 PEGAPCDC87V1 exam 0 Comments

Which statement best describes the goal of Next-Best-Action?
A . Balance customer needs with business objectives
B. Ensure that every customer receives the same action
C. Ensure that the customer is always given a desirable offer
D. Provide insight into business processes

Answer: A