Which solution should an AI Specialist implement to meet this requirement?

Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.

Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.

Which solution should an AI Specialist implement to meet this requirement?
A . Create a screen flow to collect sales order number and invoke the prompt template using the standard "Prompt Template" flow action.
B . Create a template-triggered prompt flow and invoke the prompt template using the standard “Prompt Template” flow action.
C . Create an autolaunched flow and invoke the prompt template using the standard “Prompt Template" flow action.

View Answer

Answer: A

Explanation:

To implement a solution where users enter a sales order number and the system generates a summary, the AI Specialist should create a screen flow to collect the sales order number and invoke the prompt template. The standard "Prompt Template" flow action can then be used to trigger the custom prompt, providing a summary of the sales order header and details.

Option B, creating a template-triggered prompt flow, is not necessary for this scenario because the requirement is to directly collect input through a screen flow.

Option C, using an autolaunched flow, would be inappropriate here because the solution requires user interaction (entering a sales order number), which is best suited to a screen flow. Salesforce AI Specialist

Reference: For further guidance on creating prompt templates with flows:

https://help.salesforce.com/s/articleView?id=sf.prompt_template_flow_integration.htm