Which severity level should be assigned to a support case in the event of a business critical function becoming inoperable?

Which severity level should be assigned to a support case in the event of a business critical function becoming inoperable?
A . 1
B . 4
C . 3
D . 2

View Answer

Answer: A

Explanation:

Reference: https://www.ibm.com/support/pages/ibm-enterprise-support-and-preferred-care-severity-definitions