Which Salesforce functionality should the consultant recommend to meet the requirement?

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.

Which Salesforce functionality should the consultant recommend to meet the requirement?
A . Create Opportunity Teams to manage Tasks.
B. Leave the Task’s Assigned To held bank
C. Use workflows to create a Task for each team member.
D. Assign Tasks to a queue to share work efficiently.

View Answer

Answer: D