Which sales quota measurement focuses on the end result rather than the relationship with the customer?
A . Lead conversion rate
B . Calls made
C . Onsite visits
Answer: B
Explanation:
Calls made is a sales quota measurement that focuses on the end result rather than the relationship with the customer. A sales quota is a target or goal that a sales rep has to achieve within a specific time period. Calls made is a measure of how many calls a sales rep makes to prospects or customers in order to generate leads, opportunities, or sales. Calls made is an activity-based measure that reflects the quantity or volume of the sales rep’s efforts, rather than the quality or value of their interactions with the customer.
Reference: https://www.salesforce.com/resources/articles/sales-quota/#sales-quota-types
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