A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars.
Which routing approach do you use?
A . Route to a workgroup based on the location.
B . Route the request to a manager who assigns the agent.
C . Route requests to a skilled work group.
D . Route to a skilled member of a work group.
Answer: C
Latest PEGAPCBA86V1 Dumps Valid Version with 162 Q&As
Latest And Valid Q&A | Instant Download | Once Fail, Full Refund