Which role should they assign?

In a growing startup, there is a need to assign a role responsible for managing day-to-day operations in Slack, such as user permissions and channel management, but without access to sensitive billing information.

Which role should they assign?
A . Workspace Admin, who can manage daily operations like user permissions and channel settings but does not have access to billing information
B . Org Owner, who has full control over all administrative and billing settings
C . Guest Admin, focused on managing guest accounts and permissions
D . External IT Support, hired to handle technical aspects of Slack management

View Answer

Answer: A

Explanation:

Workspace Admin, who can manage daily operations like user permissions and channel settings but does not have access to billing information The Workspace Admin role is appropriate for managing day-to-day operations such as user permissions and channel settings in a startup environment, and importantly, they do not have access to sensitive billing information, which aligns with the startup’s requirement.

Option B is incorrect because the Org Owner role has broader powers, including access to billing information, which is not needed in this scenario.

Option C is incorrect as the Guest Admin role is too limited and specifically focused on guest accounts.

Option D is incorrect because relying on External IT Support does not provide the same level of integrated, day-to-day management that a Workspace Admin can offer.