Which role is needed to group related projects and demands?
A . it_program_manager
B . it_project_manager
C . it_demand_manager
D . it_project_user
Answer: A
Explanation:
According to the ServiceNow documentation1, the it_program_manager role is needed to group related projects and demands. This role can create and manage programs, which are containers for projects and demands that share a common goal or objective.
The other options are incorrect because:
B) it_project_manager: The it_project_manager role can create and manage projects, but not group them into programs2.
C) it_demand_manager: The it_demand_manager role can create and manage demands, but not group them into programs3.
D) it_project_user: The it_project_user role can view and edit project tasks, but not create or manage projects, demands, or programs4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_ProgramManagement.html
2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectManagement.html
3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html
4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Roles.html
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