Which role is automatically assigned to a new user?

Which role is automatically assigned to a new user?
A . User
B . Communicate – User
C . admin
D . employee

View Answer

Answer: B

Explanation:

The role that is automatically assigned to a new user is Communicate – User. This role grants basic

permissions for using Genesys Cloud CX features such as chat, email, phone calls, etc. This role also determines the license type for the new user, which is Communicate – User license by default.

Reference:

https://help.mypurecloud.com/articles/add-a-user/

https://help.mypurecloud.com/articles/communicate-user-role/