Which protocol is used by CVP to communicate to VRU PG?
A . GED-125
B . GED-155
C . GED-12.5
D . GED-256
Answer: A
Explanation:
The communication between the Cisco Voice Portal (CVP) and the Voice Response Unit Peripheral Gateway (VRU) is using the GED-125 protocol. GED-125 is a protocol specifically designed for voice and multimedia contact center environments, supporting complex voice interactions, data transmission, and call control functions. This protocol is a key part of the Cisco UCCE (Unified Contact Center Enterprise) architecture, ensuring efficient communication and data exchange.
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