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Which one of the these is the most important in the WLAN troubleshooting methodology among those listed?

Which one of the these is the most important in the WLAN troubleshooting methodology among those listed?
A . Interview the network manager about the issues being experienced
B . Talk to the end users about their experiences
C . Observe the problem
D . Obtain detailed knowledge of the wireless vendors debug and logging options

Answer: C

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