Which one of the followingprovides the CORRECT list of processes within the service operation stage of the service lifecycle?

Which one of the followingprovides the CORRECT list of processes within the service operation stage of the service lifecycle?
A . Event management, incident management, problem management, request fulfilment, and access management
B . Event management, incident management, changemanagement, and access management
C . Incident management, problem management, service desk, request fulfilment, and event management
D . Incident management, service desk, request fulfilment, access management, and event management

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Answer: A