Which one of the following statements best describes the term, "mental model"?
A . A description of a fictitious but realistic user and what they intend to do when using an interactive system
B. A description of the subtasks within a task that have to be carried out in order to reach the user’s goals
C. A person’s thought process about how an interactive system works
D. A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design
E. Information to help a user to interact with an interactive system
F. A data model of how usability test participants felt about an interactive system following a usability test session
Answer: C
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