Which one of the following statements best describes the gap analysis technique?

Gap Analysis is a technique used in Phases B, C, D and E.

Which one of the following statements best describes the gap analysis technique?
A . It highlights areas of stakeholder concern
B . It highlights the impacts of change
C . It highlights services that are yet to be developed
D . It highlights services that are available
E . It highlights different viewpoints

View Answer

Answer: C