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Which one of the following is the BEST description of a major incident?
Which one of the following is the BEST description of a major incident?
A . An incident which is so complex that it requires root cause analysis before a workaround can be found
B . An incident which requires a large number of people to resolve
C . An incident logged by a senior manager
D . An incident which has a high priority or a high impact on the business
Answer: D
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