Which one of the following findings is NOT appropriate for this evaluation?

You are conducting a heuristic evaluation of a new car rental website .

Which one of the following findings is NOT appropriate for this evaluation?
A . A ‘Cancel reservation’ button is missing on the home page
B. The animated ads on the right-hand side of the home page annoyed and distracted me
C. The rental prices are too high
D. Technical terms like CDW, Collision Damage Waiver, are explained well
E. found it difficult to determine the total costs of a rental
F. 1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

View Answer

Answer: C