Which of the following would the technician typically perform FIRST to resolve the issue?

A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly.

Which of the following would the technician typically perform FIRST to resolve the issue?
A . Replace cartridges
B . Run a cleaning page
C . Clean heads
D . Clean fuser assembly

View Answer

Answer: C