Which of the following would MOST likely be used to review previous upgrades to a system?
A . Business continuity plan
B . Change management
C . System life cycle
D . Standard operating procedures
Answer: B
Explanation:
Change management is the process of reviewing previous upgrades to a system. It is a systematic approach to managing changes to an organization’s IT systems and infrastructure. Change management involves the assessment of potential risks associated with a change, as well as the identification of any necessary resources required to implement the change.
Reference: Network+ Certification Study Guide, Chapter 8: Network Troubleshooting
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