Which of the following would BEST resolve the issue?

All the desktop icons on a user’s newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed.

Which of the following would BEST resolve the issue?
A . Rolling back video card drivers
B. Restoring the PC to factory settings
C. Repairing the Windows profile
D. Reinstalling the Windows OS

View Answer

Answer: A

Explanation:

Rolling back video card drivers is the best way to resolve the issue of large desktop icons on a user’s newly issued PC. This means restoring the previous version of the drivers that were working fine before the software patch was deployed. The software patch may have caused compatibility issues or corrupted the drivers, resulting in display problems