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Which of the following would be the BEST action to take next?

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots.

The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Which of the following would be the BEST action to take next?
A . Change the motherboard.
B. Reseat the motherboard power connections.
C. Replace the CMOS battery.
D. Restore the BIOS to factory default settings.

Answer: C

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