A network engineer is investigating reports of poor network performance. Upon reviewing a report, the engineer finds that jitter at the office is greater than 10ms on the only WAN connection available.
Which of the following would be MOST affected by this statistic?
A . A VoIP sales call with a customer
B . An in-office video call with a coworker
C . Routing table from the ISP
D . Firewall CPU processing time
Answer: A
Explanation:
A VoIP sales call with a customer would be most affected by jitter greater than 10ms on the WAN connection. Jitter is the variation in delay of packets arriving at the destination. It can cause choppy or distorted audio quality for VoIP applications, especially over WAN links that have limited bandwidth and high latency. The recommended jitter for VoIP is less than 10ms.
Reference: https://www.voip-info.org/voip-jitter/
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