Which of the following training approaches would be most effective?

ACME organization has several teams "feuding" with one another. This is causing quality issues with customers, due to the variability in services and a lack of understanding not valuing what the other learns are doing within the broader enterprise. An instructor has been identified to host team budding exercises to help remediate die antagonism and get the employees focused on cooperative value-laden improvement efforts.

Which of the following training approaches would be most effective?
A . Process improvement training
B . technical skills training
C . Performance evaluation training
D . Cross-functional training

View Answer

Answer: A