Which of the following tools should the technician use to troubleshoot the issue?

A technician receives feedback that some users are experiencing high amounts of jitter while using the wireless network. While troubleshooting the network, the technician uses the ping command with the IP address of the default gateway and verifies large variations in latency. The technician thinks the issue may be interference from other networks and non-802.11 devices.

Which of the following tools should the technician use to troubleshoot the issue?
A . NetFlow analyzer
B . Bandwidth analyzer
C . Protocol analyzer
D . Spectrum analyzer

View Answer

Answer: D

Explanation:

A spectrum analyzer is a tool that measures the frequency and amplitude of signals in a wireless network. It can be used to troubleshoot issues related to interference from other networks and non-802.11 devices, such as microwave ovens or cordless phones, by identifying the sources and levels of interference in the wireless spectrum. A spectrum analyzer can also help to optimize the channel selection and placement of wireless access points.

Reference:

https://partners.comptia.org/docs/default-source/resources/comptia-network-n10-008-exam-objectives-(2-0), https://www.flukenetworks.com/blog/cabling-chronicles/what-spectrum-analyzer-and-how-do-you-use-it