Which of the following tools should the project team use to find the cause?

Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects.

Which of the following tools should the project team use to find the cause?
A . Kanban board
B . Pareto chart
C . Ishikawa diagram
D . Decision tree

View Answer

Answer: C

Explanation:

An Ishikawa diagram is a tool that the project team should use to find the cause of the defects associated with project deliverables. An Ishikawa diagram, also known as a fishbone diagram or a cause-and-effect diagram, is a graphical tool that shows the possible causes of a problem or effect using a fishbone-like structure. An Ishikawa diagram can help to identify and analyze the root causes of defects or issues and find solutions to prevent or eliminate them.