Which of the following tools offers visualization to understand how effective processes are operating within the strategic plan by providing end-to-end supply chain transparency beyond conventional accounting measures?
A . Supply chain control towers
B . Balanced scorecard
C . Benchmarking
D . Gemba walk
Answer: B
Explanation:
a balanced scorecard is a tool that offers visualization to understand how effective processes are operating within the strategic plan by providing end-to-end supply chain transparency beyond conventional accounting measures. A balanced scorecard is defined as "a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals"2. A balanced scorecard typically includes four perspectives: financial, customer, internal process, and learning and growth2. A balanced scorecard helps to translate the organization’s vision and strategy into a coherent set of performance measures, and to monitor and manage the supply chain performance across multiple dimensions3.
1: Balanced Scorecard – an overview | ScienceDirect Topics
2: Balanced Scorecard Basics – Balanced Scorecard Institute
3: Balanced Scorecard for Supply Chain Management | Smartsheet: [Supply Chain Balanced Scorecard – SlideShare]
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