Which of the following steps should the technician take NEXT?

A technician has verified that a user’s computer has a virus, and the antivirus software is out Of date.

Which of the following steps should the technician take NEXT?
A . Quarantine the computer.
B. use a previous restore point,
C. Educate the end user about viruses
D. Download the latest virus definitions

View Answer

Answer: A

Explanation:

Quarantining the computer should be the next step because it prevents the virus from spreading to other systems in the network. This can help to contain the infection while further actions are taken to remove the virus. After quarantining the computer, the technician can proceed with steps such as updating the antivirus software, scanning the system, and removing any detected threats.