Which of the following statements are true of the performance management of UIO’s shop managers?

UIO sells mobile phones through a cham of 100 shops spread across the country Shop managers have considerable discretion over pncmg and the incentives offered to sales staff Shop managers are evaluated on the monthly contribution from completed sales.

Those who exceed targets by more than 10% for three successive months are promoted Those who fail to achieve monthly targets in two successive months lose their jobs

Which of the following statements are true of the performance management of UIO’s shop managers?

Select ALL that apply
A . LHO’s shop managers have an incentive to offer excellent customer service
B . UIO’s shop managers are encouraged to take risks that may harm UIO
C . UIO’s shop managers have an incentive to develop attractive sates promotions for their shops
D . UIO’s shop managers are encouraged to sell phones at a loss
E . UIO’s shop managers may have very little sense of loyalty to the company

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Answer: B,D,E