Which of the following should the technician perform FIRST to mitigate the issue?

A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor’s website and is now experiencing high network utilization and is receiving repeated security warnings .

Which of the following should the technician perform FIRST to mitigate the issue?
A . Reset the phone to factory settings
B. Uninstall the fraudulent application
C. Increase the data plan limits
D. Disable the mobile hotspot.

View Answer

Answer: C