Which of the following should the technician perform FIRST?

After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:

The CFO then reported the incident to a technician. The link is purportedly to the organization’s bank.

Which of the following should the technician perform FIRST?
A . Update the browser’s CRLs
B. File a trouble ticket with the bank.
C. Contact the ISP to report the CFCs concern
D. Instruct the CFO to exit the browser

View Answer

Answer: A

Explanation:

The technician should update the browser’s CRLs first. The error message indicates that the certificate revocation list (CRL) is not up to date. Updating the CRLs will ensure that the browser can verify the authenticity of the bank’s website.