Which of the following should the technician do to resolve the issue?

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software.

Which of the following should the technician do to resolve the issue?
A . Remove the static IP configuration from the desktop.
B . Set the laptop configuration to DHCP to prevent conflicts.
C . Replace the network card in the laptop, as it may be defective.
D . Bridge the LAN connection between the laptop and the desktop.

View Answer

Answer: B