Which of the following should the technician do NEXT?

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed.

Which of the following should the technician do NEXT?
A . Ensure thermal paste is being used on the CPU.
B . Check to make sure that any video cards have auxiliary power cabling connected.
C . Verify the header panel connector is properly connected.
D . Spot-check that the I/O shield for the motherboard is properly installed.

View Answer

Answer: C

Explanation:

The technician should verify the header panel connector is properly connected. A beep code is a diagnostic tool used by motherboards to indicate issues with hardware components. This beep code may be indicating an issue with the connection between the motherboard and the case’s header panel connector. This connector is responsible for providing power to the system and any connected peripherals. Therefore, the technician should verify the connection is secure and properly connected before attempting any other troubleshooting steps.