A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history.
Which of the following should the technician do NEXT?
A . Disable the printer for repairs.
B . Install a printer roller kit.
C . Remove the paper and let the fuser cool down.
D . Replace the paper with thicker paper stock.
Answer: C
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