Which of the following should the technician do FIRST?

A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC.

Which of the following should the technician do FIRST?
A . Try to extract data.
B. Reseat the RAM modules.
C. Inspect the fan.
D. Check the CD tray.

View Answer

Answer: A

Explanation:

This is a safe and sensible option if you value your data more than anything else. You don’t want to risk losing your data by trying other methods that may worsen the situation. You can use a software tool or a service provider to recover your data before attempting any repairs.