Which of the following should the administrator recommend the user do FIRST?

A systems administrator disabled TLS 1.0 and 1.1, as well as RC4, 3DES, and AES-128 ciphers for TLS 1.2, on a web server. A client now reports being unable to access the web server, but the administrator verifies that the server is online, the web service is running, and other users can reach the server as well.

Which of the following should the administrator recommend the user do FIRST?
A . Disable antivirus/anti-malware software
B . Turn off the software firewall
C . Establish a VPN tunnel between the computer and the web server
D . Update the web browser to the latest version

View Answer

Answer: D

Explanation:

Updating the web browser to the latest version is the first action that the user should do when experiencing a connection timeout error after the administrator configured a redirect from HTTP to HTTPS on the web server. Updating the web browser can ensure that it supports the latest security protocols and standards, such as TLS 1.2 or 1.3, which are required for HTTPS connections. If the web browser is outdated or incompatible with the security protocols or standards used by the web server, it may fail to establish a secure connection and result in a connection timeout error.

Reference: CompTIA Cloud+ Certification Exam Objectives, page 15, section 2.8