A systems administrator in a large enterprise needs to alter the configuration of one of the finance department’s database servers.
Which of the following should the administrator perform FIRST?
A . Capacity planning
B. Change management
C. Backups
D. Patching
Answer: B
Explanation:
The SA would do the other three regardless of the need to alter configurations. In this situation, the SA would have to present the change to the CCB in order to do the alteration.
There is no clarification on whether the change management process has been gone through. Any changes, regardless of how small or big, must go through the change management process. This allows proposals to be heard by end-users, management, and possibly stockholders. From there, it will be reviewed and either approved or denied, with reasons specified. From there, the administrator(s) can do whatever processes are necessary.
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