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Which of the following should the administrator check FIRST?

A systems administrator is trying to establish an RDP session from a desktop to a server in the cloud. However, the connection appears to be refused even through the VM is responding to ICMP echo requests.

Which of the following should the administrator check FIRST?
A . The firewall
B . The subnet
C . The gateway
D . The services

Answer: A

Explanation:

The firewall is the first thing that the administrator should check if an RDP (Remote Desktop Protocol) session from a desktop to a server in the cloud is refused even though the VM is responding to ICMP echo requests. A firewall is a device or software that controls the incoming and outgoing network traffic based on predefined rules or policies. A firewall may block RDP connections by default or require specific ports or rules to be opened or configured.

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