Which of the following should Joe check NEXT to resolve the issue?

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port.

Which of the following should Joe check NEXT to resolve the issue?
A . Configure the email account as a POP3 connection
B . Ensure the SSL/TLS option is being used
C . Check that the account password is still valid
D . Make sure the smartphone is not in airplane mode

View Answer

Answer: A