Which of the following should be done to troubleshoot the issue?

Users of an enterprise application, which is configured to use SSO, are experiencing slow connection times.

Which of the following should be done to troubleshoot the issue?
A . • Perform a memory dump of the OS.
• Analyze the memory dump.
• Upgrade the host CPU to a higher clock speed CPU.
B . • Perform a packet capture during authentication.
• Validate the load-balancing configuration.
• Analyze the network throughput of the load balancer.
C . • Analyze the storage system IOPS.
• Increase the storage system capacity.
• Replace the storage system disks to SSD.
D . • Evaluate the OS ACLs.
• Upgrade the router firmware.
• Increase the memory of the router.

View Answer

Answer: B

Explanation:

These are the steps that should be done to troubleshoot the issue of slow connection times for users of an enterprise application that is configured to use SSO (Single Sign-On). SSO is a feature that allows users to access multiple applications or services with one login credential, without having to authenticate separately for each application or service. SSO can improve user experience and security, but it may also introduce performance issues if not configured properly. To troubleshoot the issue, the administrator should perform a packet capture during authentication to analyze the network traffic and identify any delays or errors in the SSO process. The administrator should also validate the load-balancing configuration to ensure that the SSO requests are distributed evenly and efficiently among the available servers or instances. The administrator should also analyze the network throughput of the load balancer to check if there is any congestion or bottleneck that may affect the SSO performance.