Which of the following should be done to address this issue?

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day.

Which of the following should be done to address this issue?
A . Close other video software and retry.
B. Adjust the conference software to a compatible resolution.
C. Switch the video from the webcam to "conference" mode.
D. Reseat or replace the webcam.

View Answer

Answer: A

Explanation:

One possible solution to address the issue of a webcam not working with a videoconferencing program is to close other video software and retry (option A). It’s possible that another video software program is currently using the webcam and preventing the videoconferencing program from accessing it. By closing any other video software that may be running on the computer, the user can ensure that the webcam is available for use by the videoconferencing program.