Which of the following should a technician do to troubleshoot this problem?

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A user states the department laser printer continues to display a paper jam error message despite the jam being cleared .

Which of the following should a technician do to troubleshoot this problem?
A . Check the paper path for blocked sensors
B . Replace the duplex assembly
C . Run the printer’s internal diagnostics
D . Verify the pickup rollers are in working order

Answer: A