Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
A . Sales and marketing refers to SCOR to improve demand generation.
B . Production and engineering uses SCOR best practices to design a new "make" process flow.
C . Distribution and logistics selects suppliers from the SCOR reference list.
D . Marketing and development incorporates SCOR Level I metrics for new product design.
Answer: B
Explanation:
The Supply-Chain Operations Reference-model (SCOR) is a process reference model that provides a comprehensive framework for evaluating and improving supply chain performance. It includes best practices for various supply chain processes such as plan, source, make, deliver, return, and enable. In this context, the production and engineering departments using SCOR best practices to design a new "make" process flow is a correct application of the model. The "make" process in SCOR focuses on production activities, and leveraging SCOR’s best practices helps in designing efficient and effective production processes.
Reference: Supply Chain Council. (2012). Supply Chain Operations Reference Model (SCOR) Version 11.0. Supply Chain Council, Inc.
Bolstorff, P., & Rosenbaum, R. (2007). Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model. AMACOM.
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