Which of the following MOST likely caused the phone’s GPS to fail?

A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again.

Which of the following MOST likely caused the phone’s GPS to fail?
A . The cell phone was in conservation mode
B. The cell phone had lost service to the earner
C. The eel phone received a firmware update
D. The cell phone had overheated

View Answer

Answer: B

Explanation:

The phone’s GPS may fail due to a loss of service from the carrier, which provides the phone with GPS location data. The fact that the in-car GPS continued to function suggests that the issue was related to the phone, not the GPS satellites.

References: CompTIA A+ Certification Study Guide, Tenth Edition, pg. 372