Which of the following methods will the technician MOST likely use?

exams 220-1002 220-1002 exam 0 Comments

A technician has completed troubleshooting and repairing a newly found bug on a user’s workstation. The technician wants to share the repair steps with the rest of the team .

Which of the following methods will the technician MOST likely use?
A . Knowledge-base entry
B . Team chat message
C . Email to the team leader
D . Incident documentation

Answer: D