Which of the following method should be used in negotiation if both parties want to communicate verbally and non-verbally without having to meet face-to-face?

Which of the following method should be used in negotiation if both parties want to communicate verbally and non-verbally without having to meet face-to-face?
A . Web conferencing
B . Telephone
C . Teleconferencing
D . In-person meeting

View Answer

Answer: A

Explanation:

Using webcams in a web conference means you are able to communicate both verbally and non verbally.

Over the phone, you cannot see TOP, the only cue/signal you have regarding their mood, interest and attitude is person’s voice, intonation andany delay.

A teleconference is a telephone meeting among two or more participants involving technology more sophisticated than a simple two-way phone connection.

In-person meeting requires you team and TOP to be in the same place at the same time. LO 2, AC 2.4