An organization’s board of directors has questioned the value provided by IT key performance indicators (KPIs).
Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?
A . Define a strategy for IT measurement.
B . Define policies and procedures around current KPIs.
C . Review the KPIs with key business executives.
D . Work directly with the CEO to identify what measures should be used.
Answer: C
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