An IT director is negotiating a contract with a vendor for application management services. There is concern by other departments that the outsourced services may not be delivered successfully.
Which of the following is the BEST way for the IT director to address this concern?
A . Implement a communication management plan.
B . Develop a comprehensive vendor management plan.
C . Review the IT service risk management plan.
D . Establish a policy on operational level agreements with vendors.
Answer: D
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