A business is demanding faster IT services turnaround from its IT groups. The current lead time between request and delivery is three weeks for a task that would take a competitor two days. An architect is asked to develop a solution to reduce the lead time of the request while ensuring adherence to the company policies.
Which of the following is the BEST approach to achieve the stated objective?
A . Document the desired state, complete a root cause analysis, and execute the flow.
B . Revise the schedule, implement a waterfall methodology, and flatten the network.
C . Identify deficiencies, optimize change management, and automate the workflow.
D . Follow the company policies, execute the flow, and document results.
Answer: A
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