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Which of the following is NOT true regarding the IBM contact types?

Which of the following is NOT true regarding the IBM contact types?
A . The STC is the Site Technical Contact for the End User. There is only one STC
B . The TC is the Technical Contact. There is only one TC
C . The Authorized User is the person at a Support Providers site is designated by the PTSC or
SSTC to open and view PMRs
D . The Authorized Reader is the person at the Support Providers site to view PMRs

Answer: B

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